Privacy Policy

Introduction

Welcome to Ghumakkad. We value your privacy and are committed to handling personal information responsibly.

This Privacy Policy describes how Ghumakkad ("we", "our", or "us") may collect, use, store, disclose, and protect information when you visit our website, browse travel destinations, search for accommodation, contact us, or use other available features.

By using our website, you acknowledge that you have had an opportunity to read this policy. Where consent is legally required, we will seek it as applicable.

Information We Collect

Depending on the features you use, the information we collect may include the following categories.

A. Information You Provide

• Contact details: such as your name, email address, and phone number when you submit a contact or enquiry form.
• Enquiry information: the message, feedback, or business enquiry you choose to send us.
• Travel search details: such as destination, check-in and check-out dates, number of guests, and room preferences entered into our search tools.
• Booking-related details: if booking functionality is provided, information necessary to process or manage the relevant request may be collected.

B. Information Collected Automatically

When you access the website, certain technical information may be collected, depending on our server configuration and enabled services. This may include:

• IP address and approximate location derived from it.
• Browser type, device type, and operating system.
• Pages visited, referring pages, and access timestamps.
• Website usage, diagnostic, and server log information.
• Cookie identifiers and similar technical data.

C. Information from Third Parties

If we use external booking providers, analytics services, advertising partners, or other integrated services, we may receive limited information from them where permitted and relevant to the service. The information received depends on the integration and the permissions or choices applicable to it.

How We Use Information

Where applicable and legally permitted, we may use information for the following purposes:

• To operate, maintain, and improve Ghumakkad.
• To provide destination discovery and hotel search features.
• To respond to enquiries, feedback, and support requests.
• To facilitate booking-related requests where supported.
• To understand website performance and usage patterns.
• To identify technical problems, fraud, abuse, or security risks.
• To protect our rights and comply with applicable legal obligations.
• To send service-related communications when necessary.
• To provide marketing communications where permitted and, when required, with your consent.

We aim to use information only for appropriate purposes and in accordance with applicable law.

Cookies and Similar Technologies

Ghumakkad may use cookies, session identifiers, local storage, or similar technologies, depending on the features enabled on the website.

Why These Technologies May Be Used

• Essential functionality: to support sessions, security, and basic website operations.
• Preferences: to remember certain settings or search-related preferences.
• Analytics: to understand website usage and identify improvements, if analytics tools are enabled.
• Advertising: to measure or personalize advertisements, if advertising partners are integrated.

You may be able to control cookies through your browser settings. Blocking certain cookies may affect some website features. Where required, we will provide appropriate consent choices for non-essential technologies.

When We Share Information

We do not treat your personal information as something to share indiscriminately. Depending on the services in use, information may be shared in limited circumstances, including:

• Service providers: with providers that support hosting, security, communications, analytics, or website operations.
• Booking and accommodation partners: where information is needed to process a booking-related request or provide a requested service.
• Advertising and analytics partners: if these services are enabled, subject to applicable privacy requirements and consent choices.
• Legal and regulatory authorities: when disclosure is required by law or is necessary to respond to valid legal processes.
• Business transfers: in connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable safeguards.

We may also share information when necessary to protect users, investigate suspected misuse, or safeguard the security and lawful operation of our services.

Third-Party Services

Some features on Ghumakkad may rely on third-party services, including mapping tools, analytics platforms, accommodation providers, payment services, or advertising networks.

When you interact with these services, their own privacy policies and terms may apply. Depending on the integration, those providers may collect information directly from your browser or device.

We encourage you to review the privacy notices of third-party services before providing them with personal information. We cannot guarantee the privacy practices of independent third parties.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, handling enquiries, maintaining appropriate records, resolving disputes, and meeting legal obligations.

Retention periods may differ depending on the type of information, the purpose for which it was collected, applicable legal requirements, and security needs.

When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable requirements.

Data Security

We seek to use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You should avoid sending passwords, payment card details, identity documents, or other highly sensitive information through general contact forms unless a secure, specifically designated process is provided.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information. These may include:

• Requesting information about personal data we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information where applicable.
• Withdrawing consent where processing relies on consent.
• Objecting to or requesting restrictions on certain processing where such rights apply.
• Opting out of marketing communications by using an available unsubscribe mechanism or contacting us.

These rights are subject to applicable law, identity verification where appropriate, and any lawful exceptions. To submit a privacy request, contact us through our Contact Us page.

We will review and respond to requests within the timeframes required by applicable law.

Children's Privacy

Ghumakkad is not intended to knowingly collect personal information from children in violation of applicable law.

Where a service is subject to age-related restrictions or parental consent requirements, we will handle personal information in accordance with the applicable requirements.

If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action where required.

External Websites and Links

Our website may contain links to external websites, accommodation providers, or other services. These websites are operated independently and may have their own privacy policies.

We encourage you to review the privacy policy of any external website you visit. This policy applies to Ghumakkad and does not automatically govern third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, legal requirements, or information-handling practices change.

When changes are made, we will update the "Last updated" date on this page. Where required by applicable law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically to remain informed about our privacy practices.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about the handling of your personal information, please contact us.